This Privacy Policy explains what personal information pin77 collects from Filipino players, how it is used, and the steps taken to keep it secure. By using the platform, you agree to the practices described on this page. Please read it carefully so you understand your rights and our responsibilities.
Last updated: January 2025. This policy applies to all users of the pin77 platform in the Philippines.
1. Information We Collect
When you register for a pin77 account, we collect personal details including your full name, date of birth, email address, and contact number. This information is required to verify your identity, confirm that you meet the minimum age requirement of 21 years, and set up your account correctly. When you make deposits or withdrawals, we also collect transaction-related data such as payment method details and transaction amounts, which are necessary to process your requests and comply with financial regulations applicable in the Philippines. We may collect device and usage data — such as your IP address, browser type, and pages visited — to help us improve platform performance and detect unusual activity. All data collection is limited to what is genuinely needed to operate the platform and provide you with a safe, functional experience.
2. How We Use Your Information
The personal data we collect is used primarily to operate and maintain your account, process transactions, and deliver the services you have signed up for on the pin77 platform. We use your contact details to send account-related communications such as registration confirmations, transaction receipts, and security alerts — we do not send unsolicited marketing messages without your consent. Usage and device data helps us identify and respond to potential security threats, prevent fraud, and ensure that the platform functions correctly across different mobile devices and browsers commonly used in the Philippines. Where required by Philippine law or regulatory bodies, we may use your data to fulfil legal obligations such as identity verification and anti-money laundering checks. We do not sell, rent, or trade your personal information to third parties for their own marketing purposes under any circumstances.
3. Sharing of Personal Data
pin77 may share your personal data with trusted third-party service providers who assist in operating the platform — for example, payment processors, identity verification services, and technical infrastructure providers. These partners are contractually required to handle your data securely and only for the specific purpose for which it was shared. We do not permit third-party partners to use your data for their own independent purposes. In cases where we are legally required to disclose information — such as in response to a valid court order, regulatory request, or law enforcement inquiry under Philippine law — we will comply with that obligation. Outside of these circumstances, your personal data remains within the pin77 platform environment and is not disclosed to any outside party without your explicit consent.
4. Data Security
We take the security of your personal information seriously and apply industry-standard technical and organisational measures to protect it from unauthorised access, loss, or misuse. All data transmitted between your device and the pin77 platform is encrypted using secure protocols, and sensitive account information is stored in protected systems with restricted access. Our security practices are reviewed regularly to ensure they remain effective against evolving threats. While we take every reasonable precaution, no online platform can guarantee absolute security, and you are also responsible for keeping your login credentials confidential and not sharing them with anyone. If you believe your account has been compromised, you should contact the platform's support team immediately so that protective action can be taken without delay.
5. Data Retention
We retain your personal data for as long as your account remains active and for a reasonable period thereafter, in accordance with our legal and regulatory obligations under Philippine law. Transaction records and identity verification documents may be kept for a longer period where required by financial regulations or anti-money laundering rules. Once the retention period has expired and there is no legal basis for continued storage, your data will be securely deleted or anonymised. If you request account closure, we will process the deletion of your personal data in line with applicable legal requirements, which may mean that certain records are retained for a defined period even after closure. You may contact the support team to ask about the specific retention periods that apply to your account data.
6. Your Rights as a Data Subject
As a user of pin77 based in the Philippines, you have rights under the Data Privacy Act of 2012 (Republic Act No. 10173), which governs how your personal information must be handled. These rights include the right to access the personal data we hold about you, the right to request corrections if any information is inaccurate, and the right to request deletion of your data where there is no longer a lawful basis for retaining it. You also have the right to object to certain types of processing and to lodge a complaint with the National Privacy Commission if you believe your rights have been violated. To exercise any of these rights, you may reach out to the pin77 support team using the contact details provided in the footer of this page, and we will respond to your request within a reasonable timeframe.
7. Cookies and Tracking Technologies
The pin77 platform uses cookies and similar technologies to maintain your session, remember your preferences, and gather anonymised usage statistics that help us improve the platform experience. Session cookies are temporary and are deleted when you close your browser, while persistent cookies may remain on your device for a set period to help the platform recognise you on your next visit. You can manage or disable cookies through your browser settings, though doing so may affect the functionality of certain parts of the platform. We do not use cookies to track your activity across unrelated third-party websites, and we do not share cookie data with advertising networks. By continuing to use the pin77 platform, you consent to the use of cookies as described in this section.
8. Changes to This Privacy Policy
pin77 may update this Privacy Policy from time to time to reflect changes in platform features, applicable law, or data handling practices. When material changes are made, the updated policy will be posted on this page with a revised effective date at the top. Your continued use of the platform after any update constitutes your acceptance of the revised policy. We encourage you to review this page periodically so that you remain informed about how your personal data is being handled. If you have questions about any changes or about this policy in general, you are welcome to contact the support team for clarification.
Quick answers to what Filipino players most often ask about data handling on pin77.
No. pin77 does not sell, rent, or trade your personal information to third parties for their own marketing or commercial purposes. Your data is only shared with trusted service providers who help operate the platform — such as payment processors and identity verification partners — and those partners are contractually bound to use your data only for the specific purpose it was shared. Outside of legal obligations under Philippine law, your personal information stays within the pin77 platform environment. If you have concerns about how your data is being used, you can contact the support team at any time for clarification.
You can submit a data access or deletion request by contacting the pin77 support team using the email address listed in the footer of this page. Under the Data Privacy Act of 2012, you have the right to know what personal data we hold about you and to request its correction or deletion where appropriate. We will acknowledge your request and respond within a reasonable timeframe. Please note that certain data may need to be retained for a defined period to comply with financial regulations or legal obligations under Philippine law, even after an account is closed. For more information about your rights, you can also visit the FAQ page.
Yes. All payment and transaction data on pin77 is handled using encrypted connections and is stored in secured systems with restricted access. We work with reputable payment processing partners who maintain their own security standards, and we do not store full payment card details on our own servers. Transaction records are retained in line with our data retention policy and applicable financial regulations in the Philippines. If you notice any suspicious activity related to your account or transactions, you should contact the support team immediately. You can also review the Terms and Conditions for more detail on how transactions are handled.
When you close your pin77 account, we begin the process of removing your personal data from our active systems in accordance with our data retention policy. However, certain records — such as transaction history and identity verification documents — may need to be retained for a defined period to comply with Philippine financial regulations and anti-money laundering requirements. Once the legally required retention period has passed, your data will be securely deleted or anonymised so that it can no longer be linked back to you. If you want to know the specific retention periods that apply to your data, you can contact the support team directly. For guidance on responsible account management, visit the Responsible Gaming page.
pin77 is committed to protecting the personal information of every Filipino player on the platform. If you have questions about this policy or want to get started, the links below will take you where you need to go.